It's a lot. You don't have to carry it alone.
Fresh Start helps families and the people they love clear hoarded homes, safely and privately, without shame. One call reaches a local project manager who listens first, plans with you, and stays with the job until the home is clean.
No judgment. Financing available. Nothing leaves without your say.
Where are you starting from?
A plan you can see, from the first call to the last walk-through.
Most families call us after months of worrying about it. Here's the whole process, so there are no surprises.
A private first conversation
Call or send a few photos. We listen first. Nobody needs to explain how it got this way.
A free estimate and a plan
Your local project manager looks at photos or walks the home, then puts a written plan and price in front of you.
Decisions stay with you
We agree on what is kept, what is donated and what goes. The person who lives there has a real say.
Sort, save, then clear
Crews look for papers, photos, cash and keepsakes before anything leaves. Then the hauling starts, room by room.
Deep clean and deodorize
Kitchens, bathrooms, floors, and the smell that soaks into everything. Homes with waste and droppings are normal work for us.
Walk through it together
Before we call it done, you walk the home with your project manager and point out anything we missed.
I've spent seven years hauling things out of homes in Southern California. The hardest jobs were never the heaviest ones. They were the homes where someone felt ashamed to open the door.
Fresh Start exists so that person, and the family standing next to them, gets treated with respect from the first phone call.
The promises we make in every home.
- No lectures, no looks.Nobody on our crews comments on how a home got this way.
- Nothing goes without a decision.Keep, donate, ask, or toss. Anything uncertain is set aside.
- Your privacy stays yours.We keep it low-key with neighbors, and no photos are shared without permission.
- A real person in charge.One local project manager runs your job from estimate to walk-through.
Hoarding cleanup services
Hoarding cleanup
The full job, from the first box to the last wipe-down, done at a pace the person can live with.
Whole-house cleanouts
For a sale, a deadline, a code notice, or a move into care. Every room, the garage and the yard.
Sorting & saving
Wills, deeds, titles, photos, jewelry, cash in coat pockets. Finding them is part of the job.
Deep cleaning & odor
Sanitizing and odor removal after the clear-out, including homes with pet or human waste.
Estate cleanouts
When a parent has passed or moved, and the house is fuller than anyone expected.
Landlords & property managers
Tenant hoarding and turnovers, handled discreetly with photos for your records.
Live animals or repairs involved? Your project manager can connect you with trusted local professionals for those parts.
What does hoarding cleanup cost?
Honestly, it depends on the home: how many rooms, how full, how much sorting, and how much cleaning comes after. That's why every estimate is free and written down before any work starts.
Financing is available, so a hard budget month doesn't have to mean waiting.
Will you throw things away without asking?
No. Before work starts, we agree on what stays, what is donated and what goes. Anything uncertain gets set aside for the family or the person who lives there to decide.
How much does hoarding cleanup cost?
Every home is different, so we don't post a flat price. Your project manager gives you a free, written estimate after seeing photos or walking the home, and financing is available.
Do you handle homes with pet or human waste?
Yes. Homes with waste, droppings and heavy odor are part of normal work for our crews. You won't shock us, and nobody will make you feel ashamed.
Is it private?
Yes. We keep it low-key: no photos shared without permission, no talk with neighbors, and you choose who on the family side knows the details.
What if my parent doesn't want help?
That is very common. Forced cleanouts tend to backfire, so we start with conversation and small agreements. Our guide for families has ideas that help.
Local project managers, one number to call.
Every job is run by a project manager who lives and works in the area. We add new cities only where we have someone we trust on the ground.
When you're ready, we're here.
Tell us a little about the home, or send a few photos. A local project manager will reach out, listen first, and give you a free, private estimate. No pressure and no judgment.